Kx89 Privacy Policy — Your information is fully secure

Kx89 is an international-standard online gaming and Sports Betting platform. We place the highest importance on our members' privacy. This privacy policy explains what information we collect, why we collect it, and how it is used.

By using our website or app, you are considered to have consented to this privacy policy. If you disagree with any part of it, please contact our support team.

We collect various types of information when you open an account and use our services on kx89. This information is used to provide you with the best experience and to keep your account secure.

Information provided directly:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Current residential address
• National ID or passport number (for verification)
• Payment method details (bKash, Nagad, bank account)

Automatically collected information:

• IP Address & Device Information
• Browser type and operating system
• Visit duration, page views, and click data
• Gaming history and betting patterns
• Information collected through cookies and tracking pixels

Kx89 uses your information only for specific, clearly defined purposes. We never misuse your data. Each purpose is transparently outlined below.

Kx89 retains your information only for as long as needed. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

• Account information: up to 5 years after account closure
• Transaction records: up to 7 years (in accordance with financial regulations)
• Communication history: up to 3 years
• Cookie data: until the browser session ends or up to 1 year
• Security logs: up to 90 days

Kx89 never sells your information. However, limited data may be shared with trusted partners as necessary to operate our services. In such cases, those third parties are required to comply with our privacy policy.

Parties with whom limited data may be shared:

• Payment processing service providers (bKash, Nagad, etc.)
• Identity verification providers (KYC services)
• Game software providers (for game operation)
• Cloud storage and hosting service providers
• Law enforcement agencies (where legally required)

Kx89 uses cookies on its website. Cookies are small data files stored in your browser. They are used to enhance your browsing experience and ensure the site functions properly.

• Essential Cookies: For login sessions and security — these cannot be disabled
• Functional Cookies: To remember your preferences and language settings
• Analytics cookies: For improving site performance — can be disabled
• Marketing cookies: To show relevant offers — you can opt out at any time

Kx89 respects your data protection rights. Under GDPR and international privacy laws, you are entitled to the following rights.

• Right of access: You can find out what information we hold about you
• Right to Rectification: You can update any incorrect or incomplete information
• Right to erasure: You can request deletion of your data under certain circumstances
• Right to restrict processing: You may request that the use of your information be restricted
• Data portability: You may request a copy of your information in a structured, portable format
• Right to Object: You can object to your data being used for specific purposes
• Right to Withdraw Consent: You can withdraw your consent at any time

Kx89 uses the latest technology to protect your data. Our security team monitors your information 24 hours a day, 7 days a week.

• 256-bit SSL/TLS encryption — applied to all data transfers
• Two-factor authentication (2FA) — for account login
• Anti-fraud system — automatically detects suspicious activity
• Data center firewall and intrusion detection systems
• Regular security audits and penetration testing
• Strict data access control policy for staff

Kx89 is an 18+ platform. We do not knowingly collect any information from individuals under the age of 18. Age verification is mandatory at the time of registration.

If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated Privacy Team is ready to address all your queries.

• Email: [email protected]
• Live chat: available on-site 24/7
• Response time: within 48 hours